Get to know us…

My first experience of being an Estate Agent was in 1999 when I became a trainee negotiator for Dixons Countrywide in Leamington Spa. The training for agents in those days was fantastic, a far cry from the ‘learn on the job’ that seems to be the norm nowadays and the reason why so many leave the profession completely. Within three years I was promoted to Branch Manager of RA Bennett Countrywide, Bourton-on-the-Water office winning a most improved office award and from there I moved on to manage the Town and Country Evesham office which I did for a period of seven highly successful years. 

I have loved being an estate agent for nearly two decades and get incredible satisfaction from it. The day to day variety is immense; the problem solving and dealing with the general public is both challenging and rewarding and I have had so many clients become friends. 

A personal passion that I bring to the business is photography. I feel that comes across in all that we do, and I believe that the pictures are one of the most important parts of the marketing. No wide-angle lenses or fake filters, just great honest photos that show off the best of each property we take-on, and all just part of our service with no extra charge! Also, my ability to chat to anybody is a skill I have honed over the years. Selling anything is about people and we don’t forget that, which is why we all strive to give the best service to all we meet.

In 2015 we started Chatterton Estate Agents. I remember the feeling seeing our first board go up and I still get that feeling now especially when it says SSTC. It is our name, our passion, our life and I don’t think that feeling will abate. Away from work, when I am not being a father to three or a dog walker, I like to be in the fresh air, either beside our stunning local river attempting to catch fish or on one of our many local golf courses looking for a little white ball.

I have worked in and around estate agents since 1997, initially as an Independent Financial Adviser then latterly, once I realised that estate agents seem to have more fun, as an estate agent. I love what I do.  I love the small tight-knit team that we are, and I love the fact that Joe and Claire pretty much give me free rein to get on with my day and achieve results for our vendors and buyers. Every day is an adventure. Of course, there are ups and downs, usually as a result of a hiccup in a chain but if we have a problem we sit down over a cup of tea (and hopefully a bacon sandwich) and talk it through. Between the three of us there is nothing that cannot be resolved.

Outside of work I have been married to Nicky, a dog treat entrepreneur and private chef, for two years and we live with our three dogs in the neighbouring village. I have three grown-up kids who keep me busy and entertained and on top of that I am a retained firefighter which keeps me active, involves me with the local community and gives me a physical challenge.

Nothing beats personal service and I believe this to my core; it is about going the extra mile and exceeding people’s expectations. Just as important, and often forgotten, it is about doing what you said you would do – give feedback, return phone calls (even the awkward ones) and turn up on time with a smile on your face.

Selling and buying houses is a highly emotional business. It is not about bricks and mortar but people’s lives, their hopes and dreams. We help people move on to their next chapter and leave the home where memories have been created. For buyers, they have fallen in love with a house and are keen to move into their new home and make it their own. At Chatterton Estate Agents we never forget this, from the initial meeting to the successful completion, we create, build and nurture a relationship with our vendors and buyers. This is an integral part of what we do, everything else that we do revolves around this core value.