Chatterton Estate Agents was established in August 2015 and the vision was ‘to bridge the gap’ between High Street Agents and Online Agents. We wanted to be able to match the fees of the online agents and, at the same time, give our customers the same (or better) experience of using a High Street Agent. We believe that we have exceeded expectations and that, through our passion for selling homes, we provide a first-class service. We always have our customers best interests at heart and we truly believe that if you enjoy the experience of dealing with us then we will have customers for life. We will always go that extra mile to ensure that we have happy vendors and happy buyers. Have a little read of our reviews and showcases and see for yourself how we go the extra mile.
We will exceed your expectations because we care.
Happy Vendors and Happy Buyers
ALL ABOUT JOE…
My first experience of being an Estate Agent was in 1999 when I became a trainee negotiator for Dixons Countrywide in Leamington Spa. The training for agents in those days was fantastic, a far cry from the ‘learn on the job’ that seems to be the norm nowadays and the reason why so many leave the profession completely. Within three years I was promoted to Branch Manager of RA Bennett Countrywide, Bourton-on-the-Water office winning a most improved office award and from there I moved on to manage the Town and Country Evesham office which I did for a period of seven highly successful years.
I have loved being an estate agent for nearly two decades and get incredible satisfaction from it. The day to day variety is immense; the problem solving and dealing with the general public is both challenging and rewarding and I have had so many clients become friends.
A personal passion that I bring to the business is photography. I feel that comes across in all that we do, and I believe that the pictures are one of the most important parts of the marketing. No wide-angle lenses or fake filters, just great honest photos that show off the best of each property we take-on, and all just part of our service with no extra charge! Also, my ability to chat to anybody is a skill I have honed over the years. Selling anything is about people and we don’t forget that, which is why we all strive to give the best service to all we meet.
In 2015 we started Chatterton Estate Agents. I remember the feeling seeing our first board go up and I still get that feeling now especially when it says SSTC. It is our name, our passion, our life and I don’t think that feeling will abate. Away from work, when I am not being a father to three or a dog walker, I like to be in the fresh air, either beside our stunning local river attempting to catch fish or on one of our many local golf courses looking for a little white ball.
ALL ABOUT CLAIRE…
I had never planned to be an estate agent. I gained a 2:1 in my degree BSc Psychology with Criminal Justice and then went on to complete a PGCE and began teaching 15 years ago. After teaching full time for three years I then went part time after having our first daughter, Maisie-Anne. I continued teaching after our son, Max, was born three years later and continued to juggle a busy job with an even busier family life. After Grace was born in 2013, I decided not to return to teaching and that was when the idea of setting up our own Estate Agency began. We spent a good year chatting about it, usually over a glass of wine, and it was only when we made an appointment to see our accountant that I realised that we could seriously make our dream a reality.
Fast forward to August 2015 (after much hard work and sleepless nights – even more than having a new born!) and we opened! I had so many fears and doubts and none of it really sank in until we had our first sale- on only the second day of marketing! We were over the moon – especially as it was a property that had been on the market with two other agents for a long time.
We really have gone from strength to strength and I, personally, believe that we provide a five-star service. I love chatting to vendors and buyers, helping to alleviate their worries or concerns and there is nothing better than calling a vendor to say their sale has completed and then handing over the keys to happy buyers. I spend most of my time in the office (which happens to be in our home) taking phone calls and creating the brochures for lovely homes. I do this between taking and picking up our three children from school, which means I can be there for them as much as possible. Chatterton Estate Agents isn’t just a job for me. It’s our name, our way of life and our legacy for our children.
ALL ABOUT DAVE…
I have worked in and around estate agents since 1997, initially as an Independent Financial Adviser then latterly, once I realised that estate agents seem to have more fun, as an estate agent. I love what I do. I love the small tight-knit team that we are, and I love the fact that Joe and Claire pretty much give me free rein to get on with my day and achieve results for our vendors and buyers. Every day is an adventure. Of course, there are ups and downs, usually as a result of a hiccup in a chain but if we have a problem we sit down over a cup of tea (and hopefully a bacon sandwich) and talk it through. Between the three of us there is nothing that cannot be resolved.
Outside of work I have been married to Nicky, a dog treat entrepreneur and private chef, for two years and we live with our three dogs in the neighbouring village. I have three grown-up kids who keep me busy and entertained and on top of that I am a retained firefighter which keeps me active, involves me with the local community and gives me a physical challenge.
Nothing beats personal service and I believe this to my core; it is about going the extra mile and exceeding people’s expectations. Just as important, and often forgotten, it is about doing what you said you would do – give feedback, return phone calls (even the awkward ones) and turn up on time with a smile on your face.
Selling and buying houses is a highly emotional business. It is not about bricks and mortar but people’s lives, their hopes and dreams. We help people move on to their next chapter and leave the home where memories have been created. For buyers, they have fallen in love with a house and are keen to move into their new home and make it their own. At Chatterton Estate Agents we never forget this, from the initial meeting to the successful completion, we create, build and nurture a relationship with our vendors and buyers. This is an integral part of what we do, everything else that we do revolves around this core value.
Chatterton Estate Agents
34 Weston Road
Bretforton WR11 7HW
PHONE +44 (0) 1386 833969